Full Boarding Requirements
To ensure the safety, cleanliness and well-being of all cats staying at Meowwtel, please review the following requirements before making a booking.
Boarding Requirements
🐾 Valid Vaccination
Cats must have a valid vaccination completed within the past 1 year. For newly vaccinated cats, vaccination must be completed at least 7 days before check-in.
🐾 Vaccination Record
A vaccination card or valid vaccination record must be presented during check-in.
🐾 Good Health Condition
Cats must be in good health and free from flu, diarrhoea, vomiting or other signs of illness.
🐾 Flea & Parasite Control
Flea treatment is highly recommended before boarding. If treatment has recently been given, it should preferably be completed at least 3 days before check-in.
🐾 Health & Special Care Information
Owners must inform our team of any existing health conditions, allergies, medication, special care requirements or behavioural concerns before check-in.
🐾 Food
Owners are required to bring sufficient food for their cat throughout the boarding period to help maintain their usual diet and routine.
🐾 Booking & Payment
A deposit is required to secure the booking slot. The deposit is non-refundable, and full payment must be completed during check-in.
Cats We Are Unable to Accept
For the safety of all boarding guests, we are unable to accept cats that are:
- Pregnant
• Showing signs of infectious or contagious illness
• Experiencing severe flea infestation
• Affected by fungal infection
• Experiencing open wounds or conditions requiring intensive medical care
Flea or Health Issues During Boarding
If fleas or signs of flea infestation are detected during check-in or throughout the stay, additional treatment may be required.
The cat may also need to be transferred to a Solo Room, subject to room availability. Additional treatment or room charges may apply.
Meowwtel reserves the right to decline or adjust a boarding arrangement if a cat’s condition may pose a health or safety risk to other cats.
During the Boarding Stay
Boarding in a new environment may cause temporary stress, reduced appetite or changes in behaviour. Our team will monitor the cat throughout the stay and provide updates according to our boarding procedure.
If urgent veterinary attention is required, our team may arrange veterinary care where necessary. The owner will be contacted whenever circumstances allow, and any related veterinary costs will be borne by the owner.
Check-Out & Changes to Stay
Early check-out or shortening of the confirmed boarding period is generally not eligible for a refund.
Late check-out may be subject to an additional boarding charge based on the applicable check-out policy.
Consent & Confirmation
Owners are required to provide complete and accurate information regarding their cat before boarding.
A Boarding Booking & Consent Form must be completed before the booking is fully confirmed. By proceeding with the booking, the owner acknowledges the boarding requirements, house rules and applicable terms and conditions.
Thank you for helping us keep Meowwtel safe, clean and comfortable for every cat. 💜